Salesforce Certified Sales Cloud Consultant : Sales-Con-201

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最新的 Salesforce Cloud Consultant Sales-Con-201 免費考試真題:

1. The sales director of retail products at Cloud Kicks wants to allow sales reps to clone orders to avoid repetitive tasks.
Which guideline should a consultant consider when cloning an order with products?

A) A cloned order must have a later end date from the associated contract.
B) A cloned order must be associated with the same contract as the original order.
C) A cloned order's start date must fall between the associated contract's start and end dates.

2. Cloud Kicks (CK) is planning to use Person Accounts to maintain information on its retail customers. CK likes to track connections among customers to capture household relationships, referrals, and so on. One customer can have many relationships.
What should a consultant consider when implementing Person Accounts and supporting many relationships between customers in Salesforce?

A) Enable Contacts to Multiple Accounts to create indirect relationship between two or more Person Accounts.
B) Create a custom field to establish relationships and create hierarchies among Person Accounts.
C) Use Contact for retail customers and use Accounts to maintain relationships.

3. It is a priority at Cloud Kicks to implement logic and automation to qualify top leads. The company has captured significant data points on converted leads and won opportunities.
What should the consultant do first to ensure a best practices implementation?

A) Identify a recommended base Lead score, evaluate the results, and adjust the score accordingly.
B) Configure a qualification screen flow to help sales reps quickly determine which leads are most important.
C) Review converted lead data with sales and marketing to understand the interaction patterns that led to conversion.

4. Universal Containers (UC) deployed Sales Cloud 3 months ago to the North American sales teams. One of the reasons UC selected Sales Cloud is its mobile support which provides flexibility for sales reps.
How should the consultant assure UC's management that Sales Cloud is being successfully adopted on mobile devices?

A) Download the Login History report and filter by device type.
B) Report on the opportunity records created on a mobile device.
C) Review the user profiles for mobile device permissions.

5. Annual sales numbers change depending on renewal periods and new products. Sales managers at Universal Containers (UC) want to emphasize the importance of customer retention when prioritizing the pipeline and customer engagement for the sales team.
Which metric should the consultant recommend to help UC emphasize
the importance of customer retention to the overall business strategy?

A) Annual Contract Value (ACV)
B) Total Pipeline Value
C) Customer Lifetime Value (CLV)

問題與答案：