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Salesforce Loyalty Management AP-212

AP-212

考試編碼: AP-212

考試名稱: Loyalty Management Accredited Professional

更新時間: 2026-07-12

問題數量: 106 題

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最新的 Loyalty Management AP-212 免費考試真題:

1. A Loyalty member has achieved enough points for Gold tier status; however, the member reports some benefits are missing.
What should the Administrator do to troubleshoot and correct the error?

A) Issue a promotion to the member of the mission benefits
B) Confirm the program and member are in an active status
C) Adjust points on the member record to trigger member benefits actions
D) Confirm the member is assign to the correct tier and that tier has benefits


2. How should a Loyalty Management consultant integrate Marketing Cloud with Loyalty Management in order to create journeys for promotions?

A) Use Salesforce Customer Data Platform
B) Use Marketing Cloud Connect
C) Use Custom Apex code via a middleware ETL tool
D) Use Marketing Cloud Server-Side JavaScript


3. A member reaches out to the Member Services team regarding points that have expired and requests to restore them. The Loyalty program has a fixed model expiration for non-qualifying points.
How should the Member Services Agent restore the expired points and also set them to expire in the next two months?

A) Edit the Loyalty Member Currency record to restore the Points Balance and set the 'NextExpirationDate' field to two months from the current date
B) Use 'Adjust Points' action on Loyalty Program Member page to credit points and select the Points Expiration Date as two months from the current date
C) Delete the transaction journal that expired the points and re-run the expiration Data Processing Engine job after two months
D) Edit the 'Credit' ledgers corresponding to the points that expired and extend the expiration date to two months from the current date


4. In which two scenarios should an Administrator use member engagement attributes?

A) Member is eligible for 'Bonus days" if the member constantly speeds more than $500 each month for a year.
B) Member attends three trainings between March 1st and April 30th to get 200 bonus points.
C) Member enrolls in "welcome aboard" promotion for free surprise gift every quarter.
D) Member buys apparel online and gets 400 bonus points if the member belongs to Gold Tier only.


5. A Consultant needs to design a new tier-upgrade process for a new Loyalty Program. The custom object to store the qualified members and a batch job is identified for this process.
Which two components should the Consultant select for this process?

A) A flow to perform both tier-upgrade rule and tier-upgrade orchestration process
B) A flow to perform the tier-upgrade rule and another flow to perform the tier-upgrade orchestration process
C) A flow to schedule and process the custom object's pending records and another flow to perform tier-upgrade orchestration process
D) A data-processing-engine (DPE) to identify the qualified members


問題與答案:

問題 #1
答案: D
問題 #2
答案: B
問題 #3
答案: B
問題 #4
答案: A,B
問題 #5
答案: B,D

AP-212 相關考試
Salesforce-Loyalty-Management - Salesforce Loyalty Management Accredited Professional Exam
AP-212 - Loyalty Management Accredited Professional
相關認證
Consumer Goods Cloud
Salesforce Architec
Certified Service Cloud Consultant
Accredited Professional Exams
Salesforce Certified
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